Safety, designed into the system.
Most scooter safety problems are control problems: scooters where they should not be, going too fast, or left across a pavement. Scoteri handles them on the vehicle and in the back office.
Watch a zone take effect.
A slow zone lowers the scooter’s top speed. A no-ride zone stops the motor. Neither depends on the rider reading a warning.
0km/h
- Zone
- No-ride zone
- Sent to scooter
- Power off
The rest of the route is never travelled. The scooter will not accelerate until it leaves the zone.
What the platform does.
Speed managed by area
Where a street, a campus or a promenade needs a lower limit, it is applied to the vehicle for as long as it is there.
Areas scooters cannot enter
Pedestrian streets, private grounds and unsuitable roads can be made unrideable. The throttle stops at the boundary.
Parking that is checked
A ride will not close in a no-parking area, and every ride ends with a parking photo reviewed by the operations team.
Lit after dark
Headlights come on automatically at night, so visibility never depends on the rider remembering.
Vehicles pulled from service
A rider fault report can take a scooter out of circulation before the next person unlocks it.
Verified riders
Riders are identity-checked before their first unlock, so every scooter on the street is tied to an accountable account.
Parking, checked every time.
Badly parked scooters are why cities lose patience with them, so parking is a rule the system checks. A ride will not end in a no-parking area, and every ride finishes with a photo of the parked scooter that the operations team reviews before the ride is confirmed.
What we ask of riders.
- Wear a helmetIt has the largest effect on how a fall ends.
- One rider per scooterThe scooter is built and braked for one person.
- Pedestrians firstSlow down near people, and walk the scooter in crowds.
- Check before you rideBrakes, tyres, lights and the stem. Report anything wrong.
- Never ride impairedBalance and reaction time are exactly what alcohol takes.
- Both hands, no phoneSet your route before you start.
- Watch the surfaceTake kerbs, gravel and drain covers straight on and slowly.
- Park so nobody steps around youUpright, in a permitted place, clear of doors, ramps and crossings.
Reporting a problem.
If a scooter is damaged, unsafe or badly parked, report it from the app. A reported scooter can be taken out of service before the next person unlocks it. If you are involved in or see a collision, help anyone injured and call the emergency services first, then tell us so the scooter can be removed and inspected.
Safety questions.
Not currently. We recommend riding with your own, and we will not claim a provision we do not have.
The maximum is set per city, and a lower limit can be applied in specific areas such as a promenade, a campus or a busy street, for as long as the scooter is inside them. The limits for a city are agreed with it before launch.
In a no-ride zone the motor stops. You coast to a stop and cannot accelerate again until you leave the area on foot. That is what makes a no-ride zone mean something.
Riders are identity-verified before their first unlock, and the minimum age will follow the requirements of each city.
Stop somewhere safe, end the ride if you are in a permitted place, and report the fault in the app so the scooter is taken out of service.
Yes. Headlights switch on automatically for night riding, so it is never something the rider has to remember.
Cities set the rules. Scooters follow them.
Speed limits, restricted streets and parking are drawn with each city and enforced on the scooter.